Telephone Answering Services
If you are looking to grow your business and your profit, AnswerPro is your telephone answering service solution. Our professionally certified call agents will make sure your calls are answered anytime you’re not available. Improving operational efficiency while reducing your labor costs ensures a healthier bottom line.
We Provide Answering Service and Call Center Solutions to Meet the Needs of Your Business
Our experienced team is ready to take your phone calls regardless of your inbound call volume. At AnswerPro we understand that when you miss a call, you’re potentially missing out on capturing new business and this is why we are available 24 hours — so you don’t have to be.
Let’s Discuss Your Answering Service Needs
Now is the right time to think about growing your business. Contact us today to get your answering service quote and a tailored approach for your unique business needs so you never miss a call.
Our award-winning, 24-hour live answering service ensures your callers connect with your business any time you aren’t available. This is why we offer a telephone answering service that captures all calls, greets your customers, forwards them to the right department and many other options. This prevents your callers from entering an endless loop of automated options where you’ll potentially lose their interest and trust.
Our agents are here to support your business with professional 24 hour call center solutions. Whether a tech company or an enterprise corporation, will assist you with improving efficiency and enhancing your customer service levels and response times. Our call center features include CRM integration, order entry and tech support, all which unify your communications with unparalleled customer service.
Choosing our virtual receptionist service means tapping into our 100% U.S. based team of dedicated experts. The customer service agents at AnswerPro are always ready to delight your customers, business clients, and/or prospects.
Our Answering Solutions
24 Hour Live Answering ServiceRead More >
If you are looking for a 24 hour live answering service, then AnswerPro is the partner you need. Our professionally certified call agents are here to answer your inbound calls any time of the day or night. We’ll take your calls, accurately gather message details and deliver them to the right person or department — every time.
Appointment SchedulingRead More >
Many medical professionals and business offices need assistance with scheduling appointments. Here at AnswerPro, we’ll accurately manage all of your scheduling, cancellations, confirmations and rescheduling — 24/7/365.
Appointment RemindersRead More >
Our appointment reminder service enables you to keep your schedule in order while minimizing no-shows that negatively impact your productivity.
Call RoutingRead More >
AnswerPro gives you the perfect balance between operational efficiency and unparalleled customer service. Answer your calls when you want to with our customizable call routing solutions. You now have a platform that supports both live answering and messaging services — all within your control.
Employee ReportingRead More >
Let us be an extension of your HR department and assist you with streamlining your employee reporting and absentee management process. Minimize employee disputes and reduce production line interruptions so you can increase productivity and ensure employee reporting compliance.
Event RegistrationRead More >
Our event registration services can assist you with creating a seamless attendee experience covering all major focus points, from ticket sales to event feedback.
First Responder Medical MessagingRead More >
AnswerPro gives medical professionals reliable first-responder messaging solutions that ensure rapid response and communication at the time when someone is in need. We enable you to provide uninterrupted patient care.
Lead CaptureRead More >
We assist marketers, sales representatives, and event managers make the most of their phone calls with services that engage, nurture, and convert leads to customers. Our call agents will ensure that your caller’s information is gathered professionally and accurately and make it easy for your sales team to follow up.
Message TakingRead More >
Trust in our professional message taking services any time you’re not available. Our live operators will ensure message accuracy and timely conveyance through any of our custom message delivery methods.
Nurse TriageRead More >
Utilizing registered nurses that are licensed in all 50 states, allows us to deliver triage support to your practice and physician staff while connecting to your electronic health records. A solution like this can assist you with premium patient service and customer care.
Pre-Screening AnnouncementRead More >
Minimize your non-emergency calls with our pre-screening announcement service and never miss a call again. We’ll customize your announcements based on call type and redirect callers to a non-emergency option.
Order Entry / SalesRead More >
Let us help you streamline your customer orders within your own order management or CRM system. Our sales order entry service gives you the best mix of flexibility and performance while capturing sales inquiries.
Overflow SupportRead More >
We help businesses that are understaffed by providing overflow support. If your call volume spikes and your in-house team can’t answer fast enough, our call overflow support services will assist you with reducing call hold times and improving service delivery.
Specialty Answering Service Solutions
Medical Answering Service SolutionsRead More >
Our medical answering service solutions ensure compliance with HIPAA and PHI standards and regulations. As a key business partner and extension of your medical practice, we are here to assist you with answering your calls and providing secure messaging services.
Veterinarian Answering Service SolutionsRead More >
Building trust with pet owners is vitally important and our answering services for veterinarians enables you to do just that. From appointment scheduling to answering emergency calls, our call agents can support your veterinarian practice any time of day or night.
Contractor Answering Service SolutionsRead More >
When a contractor’s phone rings, it typically means new business. Our contractor answering service solutions assists you with capturing every call, gathering service requests and even schedules your estimates.
Financial Services Answering Service SolutionsRead More >
Keep your business and your clients on the right path to success. Whether you need after-hours or virtual receptionist services, our financial services answering solutions give you accurate and responsive support at all times.
Small Business Answering Service SolutionsRead More >
If you are juggling multiple roles in your small business and need a helping hand, our small business answering services can adapt to your needs and leave a great first impression for every new customer who’s looking for your product or service.
Legal Answering Service SolutionsRead More >
Reduce costs and minimize interruptions by enlisting the support of our professional and affordable legal intake answering and messaging services. AnswerPro eliminates the need for an in-house receptionist staff while ensuring your practice is professionally represented.
Real Estate Answering Service SolutionsRead More >
Stay connected with your clients with our real estate telephone answering service. We help realtors capture new leads and take advantage of every opportunity. All of our real estate answering solutions are customizable and tailored to your needs.
Interested in learning more about our award-winning answering services?
Call today — or, just fill out the form below and see how AnswerPro can help you grow your business.
AnswerPro is fully compliant with the HIPAA Standards for Privacy, Electronic Transactions and Security (including the HITECH Act and the Omnibus Rule of 2013). AnswerPro has implemented policies, processes and procedures designed to ensure compliance with Federal and State information security laws, regulations and rules and monitors ongoing compliance efforts and maintains various reporting mechanisms that are required by law of requested by its customers. AnswerPro recognizes that it is a key business partner with its customers and will continue to provide all of its various programs and services in accordance with the relevant requirement of all state and federal laws and regulations including as applicable HIPAA.
Let’s Discuss your Answering Service Needs
More than just an outside answering service, AnswerPro is a team that is ready to help you grow your business by taking your communication to the next level.