Telephone Answering Services

If you are looking for a 24 hour live answering service, then AnswerPro is the partner you need. Our professionally certified call agents are here to answer your inbound calls any time of the day or night. We’ll take your calls, accurately gather message details and deliver them to the right person or department — every time.

Many medical professionals and business offices need assistance with scheduling appointments. Here at AnswerPro, we’ll accurately manage all of your scheduling, cancellations, confirmations and rescheduling — 24/7/365.

Our appointment reminder service enables you to keep your schedule in order while minimizing no-shows that negatively impact your productivity.

AnswerPro gives you the perfect balance between operational efficiency and unparalleled customer service. Answer your calls when you want to with our customizable call routing solutions. You now have a platform that supports both live answering and messaging services — all within your control.

Let us be an extension of your HR department and assist you with streamlining your employee reporting and absentee management process. Minimize employee disputes and reduce production line interruptions so you can increase productivity and ensure employee reporting compliance.

Our event registration services can assist you with creating a seamless attendee experience covering all major focus points, from ticket sales to event feedback.

AnswerPro gives medical professionals reliable first-responder messaging solutions that ensure rapid response and communication at the time when someone is in need. We enable you to provide uninterrupted patient care.

We assist marketers, sales representatives, and event managers make the most of their phone calls with services that engage, nurture, and convert leads to customers. Our call agents will ensure that your caller’s information is gathered professionally and accurately and make it easy for your sales team to follow up.

Trust in our professional message taking services any time you’re not available. Our live operators will ensure message accuracy and timely conveyance through any of our custom message delivery methods.

Utilizing registered nurses that are licensed in all 50 states, allows us to deliver triage support to your practice and physician staff while connecting to your electronic health records. A solution like this can assist you with premium patient service and customer care.

Minimize your non-emergency calls with our pre-screening announcement service and never miss a call again. We’ll customize your announcements based on call type and redirect callers to a non-emergency option.

Let us help you streamline your customer orders within your own order management or CRM system. Our sales order entry service gives you the best mix of flexibility and performance while capturing sales inquiries.

We help businesses that are understaffed by providing overflow support. If your call volume spikes and your in-house team can’t answer fast enough, our call overflow support services will assist you with reducing call hold times and improving service delivery.

Our medical answering service solutions ensure compliance with HIPAA and PHI standards and regulations. As a key business partner and extension of your medical practice, we are here to assist you with answering your calls and providing secure messaging services.

Building trust with pet owners is vitally important and our answering services for veterinarians enables you to do just that. From appointment scheduling to answering emergency calls, our call agents can support your veterinarian practice any time of day or night.

When a contractor’s phone rings, it typically means new business. Our contractor answering service solutions assists you with capturing every call, gathering service requests and even schedules your estimates.

Keep your business and your clients on the right path to success. Whether you need after-hours or virtual receptionist services, our financial services answering solutions give you accurate and responsive support at all times.

If you are juggling multiple roles in your small business and need a helping hand, our small business answering services can adapt to your needs and leave a great first impression for every new customer who’s looking for your product or service.

Reduce costs and minimize interruptions by enlisting the support of our professional and affordable legal intake answering and messaging services. AnswerPro eliminates the need for an in-house receptionist staff while ensuring your practice is professionally represented.

Stay connected with your clients with our real estate telephone answering service. We help realtors capture new leads and take advantage of every opportunity. All of our real estate answering solutions are customizable and tailored to your needs.