Nurse Triage Telephone Service
24/7 Nurse Triage Telephone Service
Our triage nurses specialize in providing assistance over the phone to help doctors prioritize patient care. This relieves a tremendous amount of stress for medical professionals, and this type of service is something many healthcare organizations can benefit from.
AnswerPro provides front-line nurse triage support for all of your patient calls. Initial calls will be answered by a non-clinical call agent who with then refer to a licensed Triage Nurse.
We will customize your medical telephone answering services according to Barton Schmitt protocols so as to meet your custom needs. We are here to help you focus on critical case requirements while we assess and guide your patients through the next steps they should take as it pertains to their needs.
Let’s Discuss Your Nurse Triage Answering Service Needs
Our nurse triage telephone answering services are here to assist you with maximizing your provider capacity. We screen, educate, and support those in need of immediate assistance. It’s important to mention that our nurse triage team includes U.S. based nurses only. We provide triage by registered nurses that have many decades of combined experience in emergency nursing. All of our nurses have completed additional education when building their triage knowledge and skills and adhere to all appropriate practice standards and accreditation.
Our trained staff is always ready to provide live answering services 24/7. We provide Nurse Triage answering services for doctors, physicians, ACOs, and other healthcare professionals. We tailor each medical call script to your specific needs and ensure that your patients receive high-level and responsive care day and night.
Professional Nurse Triage Services
Our Nurse Triage call center in Omaha, NE, is available 24/7/365. With it, you can improve your patient experience, reduce unnecessary visits to your clinic or health care facility, cut down your costs, and grow your practice. AnswerPro provides you with a suite of Nurse Triage telephone answering solutions, including 24/7/365 medical triage as well as the following features.
24/7 Live Medical Answering ServiceRead More >
The live medical answering solutions we provide at AnswerPro are professional, effective, and accurate, all while reducing interruptions to your schedule. When partnering with us, expect to receive high-end nurse advice line interactions. Our team of 100% U.S.-based registered nurses follow leading industry practices, including HIPAA compliant call answering.
Appointment SchedulingRead More >
Many patients call healthcare facilities to schedule appointments. While the primary purpose of our Nurse Triage telephone answering service in Omaha is to assess their health situation, symptoms, and conditions, we also provide appointment scheduling services for patients in need of additional or immediate care.
HIPAA CompliantRead More >
Excellent customer service is at the core of our Nurse Triage answering services. We will accurately identify your caller’s needs and ensure that patient health information (PHI) is gathered within HIPAA regulations.
First Responder Medical MessagingRead More >
Emergency Medical Response (EMR) is something that we can proudly set up on behalf of your healthcare organization. Our nurses are skilled in assisting with medical emergencies, overflow calls, and after-hours support. We know that first responder messaging is essential to providing immediate assistance with some of the most severe injuries and heath events.
On-Call SchedulingRead More >
AnswerPro works with on-call schedules, directing patients to doctors or medical professionals on duty. Whether you need it during regular hours, after-hours, or in emergencies, our on-call scheduling services are meant to take the burden off your shoulders and improve patient satisfaction.
What is a Triage Nurse?
Our call center platform works with registered nurses to answer calls and gather details regarding any concerns, needs, symptoms, or information that patients provide. Our registered nurses will use their clinical judgment, critical thinking, and industry-leading protocols to assist with all patient inquiries and direct them to the needed type of care.
AnswerPro is a proud partner of many healthcare organizations and offers best-in-class Nurse Triage support in Omaha, NE. We will answer all patient calls, provide patients with information, and route-specific calls to the right medical doctor, specialist, or department.
Benefits of Working with a Nurse Triage Answering Service
There are multiple benefits of using our Nurse Triage answering services. Physicians and medical practices have seen great success in reducing unnecessary ER visits, thereby improving responsiveness and increasing patient satisfaction. Our registered nurses work to provide information from evidence-based adult and pediatric protocols. We follow industry guidelines to ensure that all patient needs are adequately met and addressed. With years of experience in providing telephone nurse triage, we can support any significant increase in patient calls and help healthcare organizations with growing needs. If you need immediate support with your patient calls, look no further than our nurse triage answering service as your turnkey solution designed to offload calls and direct patients to the most appropriate level of care.
Benefits of Nurse Triage Services for Physicians and Medical Practices
Increased Patient Satisfaction
Reliable Assessment of Patient Level of Care
Customized clinical directives for personal care
24/7 Patient Availability
Scheduling and Intake Processing
Nurses licensed in all 50 states
Reduced Stress on Healthcare Providers
Improved Primary Care Follow Up
Decreased Healthcare Expenses
Nurse Triage Services for Every Healthcare Organization
AnswerPro offers nurse triage services and medical answering services for every type of organization in the healthcare industry. We have decades of experience meeting the unique needs of our clients.
HospitalsRead More >
Patients who don’t want to experience hours of waiting can speak directly with Triage Nurses and get prioritized patient care over the phone. Our nurse triage specialists will gather information, listen and advise on what the caller should do next.
Doctors & PhysiciansRead More >
Nurse Triage answering services can help doctors and physicians prioritize their patient care. From treatments to medications and updates to patient medical records, triage nurses work closely with these healthcare professionals.
Medical ClinicsRead More >
Thanks to their time-sensitive clinical decision-making, triage nurse answering services are ideal for medical clinics. AnswerPro’s Triage Nurse team has excellent interpersonal and communication skills and prides themselves on identifying patient problems.
PediatriciansRead More >
Pediatricians use our Triage Nurses who are registered and with years of experience in emergency nursing as their go-to solution for closely monitoring patient conditions.
DentistsRead More >
AnswerPro’s team of registered nurses is trained in telephone nurse triage for dentists. We serve as the front line for many dental clinics, providing expert clinical support and compassionate care to each patient.
ChiropractorsRead More >
Nurse-first calls are great for chiropractors, too. AnswerPro lets you connect your patients directly with registered nurses, helping all of your patients receive immediate care and attention.
AnswerPro is fully compliant with the HIPAA Standards for Privacy, Electronic Transactions and Security (including the HITECH Act and the Omnibus Rule of 2013). AnswerPro has implemented policies, processes and procedures designed to ensure compliance with Federal and State information security laws, regulations and rules and monitors ongoing compliance efforts and maintains various reporting mechanisms that are required by law of requested by its customers. AnswerPro recognizes that it is a key business partner with its customers and will continue to provide all of its various programs and services in accordance with the relevant requirement of all state and federal laws and regulations including as applicable HIPAA.
Nurse Triage Answering Service
Fill out the form below to learn how AnswerPro can help your healthcare organization become more competitive, assisting you with patient calls and ensuring that every patient gets the appropriate type of care.