Nurse Triage Telephone Service

The live medical answering solutions we provide at AnswerPro are professional, effective, and accurate, all while reducing interruptions to your schedule. When partnering with us, expect to receive high-end nurse advice line interactions. Our team of 100% U.S.-based registered nurses follow leading industry practices, including HIPAA compliant call answering.

Many patients call healthcare facilities to schedule appointments. While the primary purpose of our Nurse Triage telephone answering service in Omaha is to assess their health situation, symptoms, and conditions, we also provide appointment scheduling services for patients in need of additional or immediate care.

Excellent customer service is at the core of our Nurse Triage answering services. We will accurately identify your caller’s needs and ensure that patient health information (PHI) is gathered within HIPAA regulations.

Emergency Medical Response (EMR) is something that we can proudly set up on behalf of your healthcare organization. Our nurses are skilled in assisting with medical emergencies, overflow calls, and after-hours support. We know that first responder messaging is essential to providing immediate assistance with some of the most severe injuries and heath events.

AnswerPro works with on-call schedules, directing patients to doctors or medical professionals on duty. Whether you need it during regular hours, after-hours, or in emergencies, our on-call scheduling services are meant to take the burden off your shoulders and improve patient satisfaction.

Patients who don’t want to experience hours of waiting can speak directly with Triage Nurses and get prioritized patient care over the phone. Our nurse triage specialists will gather information, listen and advise on what the caller should do next.

Nurse Triage answering services can help doctors and physicians prioritize their patient care. From treatments to medications and updates to patient medical records, triage nurses work closely with these healthcare professionals.

Thanks to their time-sensitive clinical decision-making, triage nurse answering services are ideal for medical clinics. AnswerPro’s Triage Nurse team has excellent interpersonal and communication skills and prides themselves on identifying patient problems.

Pediatricians use our Triage Nurses who are registered and with years of experience in emergency nursing as their go-to solution for closely monitoring patient conditions.

AnswerPro’s team of registered nurses is trained in telephone nurse triage for dentists. We serve as the front line for many dental clinics, providing expert clinical support and compassionate care to each patient.

Nurse-first calls are great for chiropractors, too. AnswerPro lets you connect your patients directly with registered nurses, helping all of your patients receive immediate care and attention.