Medical Appointment Scheduling
The Best Solution to Improve Patient Service
Healthcare organizations know that appointment scheduling plays a vital role in their operations. As such, they need a reliable and efficient medical appointment scheduling system that allows them to do what they are best at and transform calls into appointments.
If you have a medical practice and find it difficult to answer every call or schedule appointments, we can help with our medical appointment scheduling service. We are here to support your practice or healthcare organization 24/7 and assist you with improving patient service.
Let’s Discuss Your Medical Appointment Scheduling Needs
AnswerPro’s team of professional call agents is here to help you expand opportunities for appointment scheduling. This means that we can support you while away from the office. In addition, our live receptionists are available 24/7 and are known for their professionalism, accuracy, and knowledge when answering medical calls.
As experts in medical appointment scheduling, we can analyze your operations, call traffic, and staffing needs and determine the outsourcing solution that makes the most sense in any situation.
You can improve your patient service levels and reinvent your telephone answering processes with us. But, most importantly, you will see a significant change in the access and call quality you provide to potential patients.
We can work with most appointment scheduling systems or provide you with a solution to ensure that your calls are correctly logged and responded to promptly and that your calendar is continuously booked with new appointments.
If you need to manage multiple offices from one location, we make that easy and can centralize the process to offer scheduling and operational efficiency for appointments in a network of your sites.
Regardless of the languages required or your hours of operation, we will align with your needs and ensure that your calls are appropriately managed in a professional, efficient, and cost-effective manner.
Benefits of Working with AnswerPro
Today, everyone is busy. Not many people have the time to pick up the phone and schedule an appointment for their dentist or hairdresser. However, when it comes to their health, it is always a priority – and with AnswerPro, we can solve this problem.
Our medical appointment scheduling service will adapt to any call volume, whether it’s a busy morning or the weekend. Our team can help you with that – we know how to make live answering the core of your business and schedule appointments with patients at whatever convenient time it is for them.
Flexible to work with, our medical appointment scheduling service can be used partially or fully. For instance, if you have someone answering calls throughout the day, you can have us for after-hours medical appointment scheduling. That way, we’ll take care of the business while away from your office. Additionally, you can choose some of our services, such as conditional call forwarding with your phone number, allowing you to answer the phone first.
We are HIPAA and HITECH compliant, which means that we know how to protect your patient’s health information and prevent a data breach. This is particularly important in the medical field. With AnswerPro, you won’t have to worry about ruining your image or damaging your integrity due to data leaks.
Our Patient Appointment Scheduling Services Include:
Below, we are listing some of the extras and additional services that we provide for our healthcare clients:
24/7 AvailabilityRead More >
With AnswerPro, you get an entire team of agents that work 24/7 for a fraction of the cost it would be for hiring an in-house admin staff. As a result, our medical answering services are affordable and give you the flexibility you need to care for your patients.
Multiple Methods for Scheduling AppointmentsRead More >
With AnswerPro, you can customize your appointment scheduling service and tailor any process to your specific needs. For instance, you can work with us to have first appointments be a consultation, a routine screening, surgery, pre-op, post-op care, etc. We are here to lift the burden off your staff and help you increase productivity.
After Hours SupportRead More >
If you are only used to scheduling appointments while at work, you can now be virtually available through us for every caller 24/7. Our agents will be able to schedule appointments at any time of the day, helping you grow your healthcare practice.
Appointment RemindersRead More >
You can remind your patients that they have an appointment in your office with appointment reminders. They are an essential piece of the puzzle that can help you build brand authority and show your patients that you care about each one of them. If you are usually busy and don’t have time to remind your patients that they have an appointment, this service will be of significant value to you.
Live Call AgentsRead More >
We add value to any medical facility we work with by providing unparalleled attention by live agents based in the United States and ready to answer calls at any time of the day or night. Contact us today to learn more about our live agents or medical appointment scheduling solutions.