Remote Patient Monitoring Services

Let’s Discuss Your Patient Monitoring Needs

Many people aren’t familiar with or have heard of the term remote patient monitoring (RPM). Essentially, this refers to a method of healthcare delivery that uses information technology (IT) to gather useful patient data outside of traditional healthcare settings.

With patient monitoring systems that rely on direct information, we have consumer-friendly personal tech products that allow medical experts to track the condition of their patients.

However, in times like these and with systems like these, communication is prioritized, especially over the phone. At AnswerPro, we provide telephone answering services for healthcare organizations, which makes us a perfect fit for Remote Patient Monitoring (RPM).

We Put an End to Missed Calls and Long Hold Times

Medical practices work with AnswerPro and make the most of our call center solutions to improve patient care and operational efficiency. We are here to remove barriers and implement systems that make it easy to communicate, facilitate patient care, and transfer data from and to patients securely.

Partnering with us means that you will get a 24-hour answering service that works without interruption and is available to any of your healthcare providers and patients. We are here to efficiently manage your call volume and adapt to it, being there for your patients 24/7.

We Are Experts at Multi-Tasking

Our focus is to increase productivity, and our experience allows us to multi-task and solve problems fast. Each AnswerPro triage and RPM nurses are experts with patient care. Our virtual receptionist services also give you the option to screen calls, customize your script, and have your outsourced telephone answering service use a series of specific questions to serve your patients better.

We Remove the Stigma Around RPM And Telehealth

Patients under care at home are focused on their health, safety, and recovery. They don’t want to visit clinics or doctors, which is why the entire point of Remote Patient Monitoring (RPM) makes sense.

AnswerPro supports this form of patient care, removing the stigma around telehealth and remote patient monitoring, improving communication with caregivers and providers, and streamlining information.

AnswerPro Makes Patient Monitoring Easy for Clinics

For clinics and healthcare organizations, we are more than just a 24-hour call center. Our remote patient monitoring service gives you complete visibility into the chronic, post-acute, and all the other data related to your patients. You can make decisions and monitor your patients assisted by a team of professional nurse triage agents.

In the long run, these services are designed to help you ensure adherence to treatment plans, the accuracy of medication dosage and timing, reduce unnecessary ER and clinic visits, and empower clinicians by improving visibility into patient wellness between visits.

We Can Take Messages or Route Calls to You

If your callers need more information or speak to an actual doctor or physician, our agents can re-route the call to you or take messages. Polite and courteous, they can ask for the caller’s number, take their message, or give them the information they need.