24/7 Answering Service for Attorneys
Every missed call is a missed opportunity. We know that law offices are continually working with clients, conducting research, and often miss important calls. Our team of professionally trained legal intake call agents can complement your existing staff and make sure every call is answered no matter what time of day or night.
Let's Discuss Your Legal Answering Service Needs
If you work as a legal professional, you probably know that hiring an in-house staff to answer your phones involves a lot of time, training, and expense. Plus, your law firm’s receptionist doesn’t guarantee a 24/7 presence for you. There are few options for live answering, after-hours support, weekend, and vacation coverage — until now.
With our 24/7 live, legal answering service here at AnswerPro, all of these issues can be mitigated. We are flexible, affordable, and always ready to answer your calls with a polite, professional, and custom approach while delivering exceptional customer service any time you aren’t available.
Attorney Answering Service Solutions
24/7 Live Answering Services
As a legal professional, you know that inbound calls typically mean someone requires your services, which means more billable hours for you or your legal team. By being virtually available 24/7, you are well-positioned to build a reliable reputation as the legal practitioner of choice for your area of law.
With our live answering services, you can now focus without interruption on your caseload while we answer your phones. Whether you’re in client meetings, strategizing with your legal team, or preparing for court, you’re not always available to answer your phone when calls come in. This is where our award-winning legal answering services can support you.
AnswerPro offers attorney answering services that deliver the best client experience every time. Knowing that every call coming into your office is essential, we strive to provide the most professional assistance, accurately gathering caller information, and patching through the most urgent calls directly to you.
With our custom call scripted solutions, you can rest assured that our team of professional call agents are knowledgeable about the types of calls that come into your office. We’re highly experienced in the legal industry and are always ready to assist your callers by offering them the correct answers to their basic questions.
If you are searching for a call center appointment-scheduling service for your law firm, you are on the right page. We have complete visibility to not only your availability but your entire teams. We can schedule appointments within your scheduling platform or in ours, and we can also send appointment reminders to minimize no-shows while helping you improve efficiency.
In addition to this, you can customize our service and meet your practice’s unique answering needs. This includes custom message delivery, specific questions programmed for agents to answer, or any particular way you want us to manage your calls. You can also call forward to us when you’re in court or not available. During busy periods, enlist our call overflow service to make sure that no call is missed or directed to voicemail.
Our call routing service can route any or all calls to individual lawyers, paralegals or legal assistants. If you have a busy office, this can mean a lot to you and give you the maximum flexibility in managing your calls.
There are many benefits of using our call routing answering service. First of all, routing can optimize your human resources costs, take many tasks off your administrative staff’s plate, and help you organize all calls and direct them to your in-house attorneys.
Over time, routing your calls can eliminate lost revenue (coming from missed calls) and increase your reputation. Our 24-hour call routing answering service gives your practice the ability to ensure that every client will speak to a live agent, 24 hours a day, 7 days a week, and 365 days a year.
Did you know that about 9 out of 10 callers will not leave a message on your voicemail?
Because of this, our team at AnswerPro is ready to offer a message taking attorney answering service that accurately gathers all of the information you require from your clients and potential new ones. By giving your callers the option to speak to a live person no matter when they call, you are also allowing them to leave a message so that when you return their call, you are fully prepared and focused on addressing their specific concerns, which enables you to maximize your billable time.
Our message taking features eliminates any calls going to your voicemail. We allow every call to be answered and processed by a live operator, taking messages, and delivering exceptional customer service for every call. Our message taking service for attorneys is ideal for a busy law office and can be further customized and tailored to your call taking requirements.
We all know that capturing leads increases caseload and billable time. Having our lead capture answering service as an extension of your practice can assist you in the long run. Without AnswerPro, it is easy for you to miss an opportunity to capture a lead or waste time on a lead that is not viable; having someone to do it for you is a significant advantage.
At AnswerPro, we pride ourselves on offering cost-effective legal intake and 24-hour live answering for lawyers, law firms, and attorneys.
With the help of our lead capturing service, we can precisely manage your service inquiries in the manner that you require. After all, acquiring a new case is a process that needs attention, and our live answering service experts are highly skilled in lead capture services for law professionals.
In times when legal professionals are very busy, finding an in-house team of receptionists is not easy. Our overflow legal answering service at AnswerPro is the perfect alternative for giving you a more affordable and organized approach in handling your overflow calls.
We like to see ourselves as more than just a legal call center. Our highly trained receptionists function as the perfect extension of your team, giving you a complete suite of tools and features to maximize productivity. With our answering service, you won’t have to worry about labor costs and headaches associated with hiring an in-house team.
Answering services for law firms provides peace of mind knowing that any new or existing client will be met with exceptional customer service, no matter what time they call. If you are ready to partner with the best legal answering service, our professionals at AnswerPro are ready to work with you.
Benefits of 24/7 Live Answering Service for Attorneys
With our attorney answering service, you are far less likely to miss any calls or have your callers go to voicemail. AnswerPro can support you by providing live attorney answering services so that your clients and callers can contact you 24/7, day or night. This means that we will be there for you while you are in court, with clients, or taking your well-deserved time off.
Trained and skilled in what we do, our law office call center agents can answer basic questions that are quick and simple for potential clients on your behalf. This prevents any interruption from more pressing business matters and fills the gap you want to fill with all those calls your law firm is getting.
Additionally, our virtual receptionist services will never miss a call for you. We can work with any practice area, including personal injury, criminal, corporate, or any other practice. Our answering service solutions can be customized to fit your needs.
Our virtual receptionist services will function as a standalone part of your law firm. If you are waiting on a call from a judge or other specific calls, we can route those calls directly to you or take messages.
With AnswerPro, legal professionals can get an answering service that caters to their needs. In times when live answering services assist lawyers with acquiring new clients and prevent delays in communication, we answer and organize all of your calls and can also provide you with custom call reporting.
Our answering service for attorneys gives you lots of room for customization and adds many features you may not even know that you need. Unlike an in-house receptionist, our answering services can be optimized to work with any legal professional, without any sick day or paid time off. We will work 24/7 for you, screen calls, make appointments, and make sure that all of the urgent calls are routed directly to the right attorney.
Let’s Discuss Legal Answering Service Needs
More than just an outside answering service, AnswerPro is a team that is ready to help you grow your business by taking your communication to the next level.