24/7 Answering Service for Attorneys

As a legal professional, you know that inbound calls typically mean someone requires your services, which means more billable hours for you or your legal team. By being virtually available 24/7, you are well-positioned to build a reliable reputation as the legal practitioner of choice for your area of law.

With our live answering services, you can now focus without interruption on your caseload while we answer your phones. Whether you’re in client meetings, strategizing with your legal team, or preparing for court, you’re not always available to answer your phone when calls come in. This is where our award-winning legal answering services can support you.

AnswerPro offers attorney answering services that deliver the best client experience every time. Knowing that every call coming into your office is essential, we strive to provide the most professional assistance, accurately gathering caller information, and patching through the most urgent calls directly to you.

With our custom call scripted solutions, you can rest assured that our team of professional call agents are knowledgeable about the types of calls that come into your office. We’re highly experienced in the legal industry and are always ready to assist your callers by offering them the correct answers to their basic questions.

If you are searching for a call center appointment-scheduling service for your law firm, you are on the right page. We have complete visibility to not only your availability but your entire teams. We can schedule appointments within your scheduling platform or in ours, and we can also send appointment reminders to minimize no-shows while helping you improve efficiency.

In addition to this, you can customize our service and meet your practice’s unique answering needs. This includes custom message delivery, specific questions programmed for agents to answer, or any particular way you want us to manage your calls. You can also call forward to us when you’re in court or not available. During busy periods, enlist our call overflow service to make sure that no call is missed or directed to voicemail.

Our call routing service can route any or all calls to individual lawyers, paralegals or legal assistants. If you have a busy office, this can mean a lot to you and give you the maximum flexibility in managing your calls.

There are many benefits of using our call routing answering service. First of all, routing can optimize your human resources costs, take many tasks off your administrative staff’s plate, and help you organize all calls and direct them to your in-house attorneys.

Over time, routing your calls can eliminate lost revenue (coming from missed calls) and increase your reputation. Our 24-hour call routing answering service gives your practice the ability to ensure that every client will speak to a live agent, 24 hours a day, 7 days a week, and 365 days a year.

Did you know that about 9 out of 10 callers will not leave a message on your voicemail?

Because of this, our team at AnswerPro is ready to offer a message taking attorney answering service that accurately gathers all of the information you require from your clients and potential new ones. By giving your callers the option to speak to a live person no matter when they call, you are also allowing them to leave a message so that when you return their call, you are fully prepared and focused on addressing their specific concerns, which enables you to maximize your billable time.

Our message taking features eliminates any calls going to your voicemail. We allow every call to be answered and processed by a live operator, taking messages, and delivering exceptional customer service for every call. Our message taking service for attorneys is ideal for a busy law office and can be further customized and tailored to your call taking requirements.

We all know that capturing leads increases caseload and billable time. Having our lead capture answering service as an extension of your practice can assist you in the long run. Without AnswerPro, it is easy for you to miss an opportunity to capture a lead or waste time on a lead that is not viable; having someone to do it for you is a significant advantage.

At AnswerPro, we pride ourselves on offering cost-effective legal intake and 24-hour live answering for lawyers, law firms, and attorneys.

With the help of our lead capturing service, we can precisely manage your service inquiries in the manner that you require. After all, acquiring a new case is a process that needs attention, and our live answering service experts are highly skilled in lead capture services for law professionals.

In times when legal professionals are very busy, finding an in-house team of receptionists is not easy. Our overflow legal answering service at AnswerPro is the perfect alternative for giving you a more affordable and organized approach in handling your overflow calls.

We like to see ourselves as more than just a legal call center. Our highly trained receptionists function as the perfect extension of your team, giving you a complete suite of tools and features to maximize productivity. With our answering service, you won’t have to worry about labor costs and headaches associated with hiring an in-house team.

Answering services for law firms provides peace of mind knowing that any new or existing client will be met with exceptional customer service, no matter what time they call. If you are ready to partner with the best legal answering service, our professionals at AnswerPro are ready to work with you.