Live Call Answering Services for Businesses
No two calls or industries are alike. Our 24-hour answering service and inbound call center solutions can provide appointment scheduling, call routing, lead capture, message taking, and many other valuable services for businesses of any kind. AnswerPro works with an extensive range of industries, and we have the expertise needed to provide exceptional customer service.
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Industries Served
We take pride in offering a variety of industry-specific answering service solutions. We assist small businesses, mid-sized companies, and large corporations with delivering outstanding customer service — any time of day or night. Below is a list of just a few of the industries we serve.
Medical
Our award-winning medical answering service supports the needs of both patients and doctors. Every medical facility needs to have a call center team that can answer patient calls quickly and ensure HIPAA and PHI compliance while delivering a compassionate, respectful, and professional caller experience.
Friendly and empathetic, our staff will make sure that every call gets answered. We operate 24 hours per day, 7 days per week, giving your patients exceptional kindness and care while addressing their concerns urgently and gathering message details accurately.
Veterinarians
The well-being of a family pet is something fundamental to many people. Managing a successful veterinary practice is a 24-hour job, and when pet emergencies arise, you have to be available. You’ll find that having a reliable answering service that can determine the difference between urgent and routine calls is extremely valuable. At AnswerPro, our advanced telephony platform allows us to customize call scripts to support any call you receive.
HVAC
Our HVAC answering service is the ideal solution for a 24/7 presence. It guarantees live telephone answering by professionally trained customer service representatives. With AnswerPro, you’ll never have to worry about missing calls. We are the perfect extension of your HVAC business and will ensure professional call taking for every call.
With options such as custom scripting, multiple delivery methods, and scalable pricing, we’re here to assist you in growing your business and profit. Be sure to inquire about our call overflow answering services that can help your administrative staff during your busy season.
Contractors
Whether you are a construction manager, plumber, electrician, or home renovation specialist, your services are already in high demand. Our answering services for contractors can be customized to fit your business needs and ensure you never miss a call. We are here to streamline your messages and your appointment scheduling by giving your callers a way to connect with you at any time.
Financial Services
Working in the financial industry requires a lot of planning, especially when it comes to investments. If your budget is limited, and you don’t want to overspend on hiring an in-house administrative team, choosing our reliable answering and virtual receptionist services are the best option.
Small Business
A live answering service for small businesses is the bridge to building and maintaining a successful brand. At AnswerPro, we believe that every small business owner should invest in a live 24-hour telephone answering service. Give your customers a professional caller experience during regular business hours, after-hours and even holidays.
Legal
Our legal answering services assist lawyers by outsourcing time-consuming tasks associated with taking phone calls, appointment scheduling, call screening, client intake, and much more.
With AnswerPro, you will get a professional legal answering service with our highly skilled virtual receptionists. Whether you are a solo practitioner or a large corporate law firm, our legal answering services can help you efficiently manage your inbound calls and organize your communication and messaging needs.
Real Estate
AnswerPro is here to help you maximize your real estate business with a live phone answering solution customized to your needs. We can provide showing information, take messages, and forward important calls to you any time of day or night.
With us, you will never have to worry about missing a call, and your real estate agency will benefit from being virtually available — 24/7.
Why AnswerPro?
Wondering why we are one of the best answering services in the industry? Visit our About Us page to read more about our awards, core principles, purpose, and shared goals.
HIPAA Compliance
AnswerPro is fully compliant with the HIPAA Standards for Privacy, Electronic Transactions and Security (including the HITECH Act and the Omnibus Rule of 2013). AnswerPro has implemented policies, processes and procedures designed to ensure compliance with Federal and State information security laws, regulations and rules and monitors ongoing compliance efforts and maintains various reporting mechanisms that are required by law of requested by its customers. AnswerPro recognizes that it is a key business partner with its customers and will continue to provide all of its various programs and services in accordance with the relevant requirement of all state and federal laws and regulations including as applicable HIPAA.
Let’s Discuss your Answering Service Needs
More than just an outside answering service, AnswerPro is a team that is ready to help you grow your business by taking your communication to the next level.
