- 24/7 Call Center
Telephone Answering Services
We Provide Answering Service and Call Center Solutions to Meet the Needs of Your Business
Our experienced team is ready to take your phone calls regardless of your inbound call volume. At AnswerPro we understand that when you miss a call, you’re potentially missing out on capturing new business and this is why we are available 24 hours — so you don’t have to be.
Our Solutions
Answering Service
Our award-winning, 24-hour live answering service ensures your callers connect with your business any time you aren’t available. This is why we offer a telephone answering service that captures all calls, greets your customers, forwards them to the right department and many other options. This prevents your callers from entering an endless loop of automated options where you’ll potentially lose their interest and trust.
Call Center
Virtual Receptionist
Choosing our virtual receptionist service means tapping into our 100% U.S. based team of dedicated experts. The customer service agents at AnswerPro are always ready to delight your customers, business clients, and/or prospects.
Our Answering Service Solutions
Our answering service solutions are affordable, professional and customized. Explore all of our services below.
24/7 Live Answering Service
Appointment Scheduling
Appointment Reminders
Call Routing
Employee Reporting
Event Registration
First Responder Medical Messaging
Lead Capture
Message Taking
Nurse Triage
Pre-Screening Announcement
Order Entry / Sales
Overflow Support
- Who We Serve
Specialty Answering Service Solutions
Medical Answering Services
Our medical answering service solutions ensure compliance with HIPAA and PHI standards and regulations. As a key business partner and extension of your medical practice, we are here to assist you with answering your calls and providing secure messaging services.
Veterinarian Answering Services
Building trust with pet owners is vitally important and our answering services for veterinarians enables you to do just that. From appointment scheduling to answering emergency calls, our call agents can support your veterinarian practice any time of day or night.
Contractor Answering Services
When a contractor’s phone rings, it typically means new business. Our contractor answering service solutions assists you with capturing every call, gathering service requests and even schedules your estimates.
Financial Services Answering Services
Keep your business and your clients on the right path to success. Whether you need after-hours or virtual receptionist services, our financial services answering solutions give you accurate and responsive support at all times.
Small Business Answering Services
If you are juggling multiple roles in your small business and need a helping hand, our small business answering services can adapt to your needs and leave a great first impression for every new customer who’s looking for your product or service.
Legal Answering Services
Reduce costs and minimize interruptions by enlisting the support of our professional and affordable legal intake answering and messaging services. AnswerPro eliminates the need for an in-house receptionist staff while ensuring your practice is professionally represented.
Real Estate Answering Services
Stay connected with your clients with our real estate telephone answering service. We help realtors capture new leads and take advantage of every opportunity. All of our real estate answering solutions are customizable and tailored to your needs.