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Live Answering Service for Contractors

Contractor’s days are filled with service calls, quote requests, and traveling from job site to job site, making it virtually impossible to always drop everything for the next call. That’s where we come in.
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Benefits of Working with AnswerPro

Every lead missed can mean thousands of dollars lost in potential business. Ensure that every call is answered by our customer service representatives, no matter when it comes in.

In an era when sales and marketing methodologies are changing, generating leads over the phone is one of the easiest ways to make your business succeed. On the other hand, people calling the phone always have a reason for that – something that gives your business a significant advantage from the start.

Our team at AnswerPro can keep your sales pipeline full of inbound leads. We are here to make use of your phone in the most effective ways, discussing all the details with your callers and making sure that they call again or decide to hire your company. Our 24-hour answering service for contractors’ answers calls fast, no matter when they come in.

Most importantly, our professional call center services work towards converting each call into a lead or a prospect. With this, we are not just an answering service, but a live virtual receptionist team that works as a direct extension of your business.

We know that your days are hectic, and your staff needs to focus on the job site, preparing estimates, and making sure their clients are happy. Our professional answering service staff can take appointment scheduling off of your hands, take service calls, and route urgent calls to on-call personnel.

Contractors know that answering a phone call and returning to their task at hand takes precious time out of their workday. When the phone is ringing all the time, and people call, not answering, it means lost business.

With our contractor answering services, you can finally say “goodbye” to all the wasted time and keep yourself focused while having a team that answers your calls. With customized solutions that free up your company’s resources, our professional call center services for contractors give you back the time to focus on your business and your clients.

From callers asking the same questions repeatedly to those who don’t know what they need or need an appointment quickly, our virtual receptionist team can capture all of these calls with a friendly voice and a knowledgeable service. All of that, while you get the freedom, you need to run your company.

The team at AnswerPro can also schedule appointments, route calls, and support you with overflow calls. It gives you an entirely new way to grow your business with fewer mistakes, lower costs, and faster service for everyone involved.

Now, you can manage and streamline your appointment scheduling in real-time. AnswerPro offers many options to do this. If you need a simple and flexible appointment scheduling service that aligns with your business, you are definitely on the right page. Our live appointment scheduling service gives your customers and/or patients an easy way to schedule an appointment whenever they call.

Let us manage your entire appointment scheduling process. The end result will be a service that delivers effective appointment scheduling without double-booking or any missed appointments. In other words, our call answering service gives you maximum efficiency and 24 hour coverage.

  • Who We Serve

Answering Services for Contractors of Any Size

In times when more commercial and residential clients are choosing cleaning services, the best way to stand out from the competition is by offering more value to your service. This can come in the form of a telephone answering service for contractors that we provide at AnswerPro, giving you continuous answering and customer support.

In the cleaning and janitorial industry, customers may call at any time for emergency cleaning & restoration services, scheduling an appointment, ask questions, or request a quote. Our live answering services will ensure that every call gets directed to you or a department within your company, ensuring that all the needs and expectations successfully met.

As the owner of a construction company, you probably know that current and potential customers need service at all hours. However, if you are unavailable to answer your calls 24/7, you are leaving billable time on the table.

Our team at AnswerPro offers you a tailored contractor answering service that can actively work alongside your business, help you solve your clients’ needs, and position your business to become more successful.

Our electrician answering service helps business owners answer more calls and get more business from the phone. Using our virtual receptionist service for your business can help your clients reach you at any time of day or night.

Our live answering call agents are working ‘round the clock, helping businesses like yours address service issues that are always in flux. Whether it’s a small fix or a significant electrical problem, being available on the phone can give you a competitive advantage and is one of the essentials for every electrician.

The HVAC industry is known to have periods of high call volume. At AnswerPro, we work tirelessly to support many HVAC companies and their telephone answering service needs. Our ability to answer calls 24/7 gives you a unique edge over the competition.

We can provide the support your HVAC business needs. AnswerPro’s professionally certified call agents know the value of each job in this industry and its relation to your image and your clients’ satisfaction.

We pride ourselves on our customized contractor answering service for landscaping companies. With our impressive variety of features, you will certainly be covered and get the 24-hour presence you need to make sure that no vital phone call goes to voicemail again.

While you are mowing and trimming, our team of virtual receptionists at AnswerPro can work for you, building your list of prospects and have all of your calls that you would have missed answered. Our landscaping answering service tailors to your needs and is available to assist you with growing your business.

Answering a call while on a roof is a risk you shouldn’t take. Yet, we know that roofers do this all the time. We will quickly answer your calls, so no background noise from your environment echoes in the background.

Because of this, our team at AnswerPro offers a professional roofing answering service. We help roofers by allocating a team of call experts to answer their phones. For many, this resulted in repeat business, increased availability, and more calls from new customers.

If you are under the sink and your phone rings, that call might be one for a new job. Therefore, not answering it leads to lost business.

At AnswerPro, we offer a plumber answering service, which helps your callers reach a professional, courteous voice every time they call you. Whether during or after standard business hours, our plumbing answering service will capture all calls and the information related to them, giving you a lot of potential clients to serve.

 

Customized Contractor Answering Services

If you own a contractor’s business, in-house hiring staff might be a reasonable decision. However, once you see that it costs a fortune and that you need multiple agents to accommodate your calls 24/7, you will realize that outsourcing your call answering to a 24/7 answering service is the ideal solution for your needs.

Besides answering your phone, we will make sure that every caller who wants to schedule an appointment gets one in the easiest way possible. The appointment information can be recorded within your system by our agents, minimizing any duplicate entries.

Our appointment scheduling solutions are perfect for contractors that lack time to answer their phones and want to be 100% present while doing their on-site jobs.

We can route some or all calls to specific departments, numbers, or anything according to your expectations. All of this can be done as ongoing help for your regular business needs or part of a specific strategy that you are planning on executing.

Routing your calls to specific numbers can help you effectively manage, organize, and ensure your callers are connected to the right person.

Need a phone receptionist that will answer phone calls and take messages for you?

AnswerPro is the perfect solution. Our virtual receptionist team can forward information via email or text and transfer live calls if you need us to. Most of the time, contractors out of the office will find this service perfect for their needs and schedules.

Let us capture leads on your behalf – and make sure that every new sales opportunity is readily available for follow up by your sales team. With trained customer service representatives, we can help you capture leads and provide order-entry services anytime a purchase request comes in.
Order Entry is the heart of many business solutions and is more than just recording information about a sale. At AnswerPro, one of the extensions to our standard answering services is this feature. Our Order Entry specialists are here to place orders and answer FAQs about your specific product line. We can become your front-line sales order team that ensures point-of-sale transactions are accurate and secure.

One of the best ways to improve client satisfaction is to reduce the amount of time they are on hold. This is where our call overflow services for your contractor business comes in to play.

With a feature like this, you will never miss another call. Whether it’s peak times or unexpected busy periods, you can put your faith in AnswerPro, and we are here to support your in-house team any time of day or night.