Omaha Answering Service

24/7 Answering Service in Omaha, NE

In 1956, AnswerPro started on the premise of helping local businesses serve more customers. Today, we are among the leading answering services in Nebraska and throughout the U.S. We are proudly headquartered in Omaha and offer award-winning answering services, virtual receptionist, medical answering, and other call center solutions to Nebraska businesses of all industries and sizes.

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702 North 129th StreetOmaha, NE 68154(877) 573-6981

AnswerPro is located at 702 North 129th Street, Omaha, NE 68154. You can reach us by email and phone. Our direct phone number is (877) 573-6981, and we are available for all inquiries 24/7/365.

Our professional staff can help with a large portion of your business’s tasks and customer service, giving you more time to work on what really matters for Omaha businesses. We have experience working with every type of industry, from healthcare, contractors, legal professionals, and any small business looking to improve their customer service and operational efficiency.

Answering Service

Now, you can have peace of mind and nothing but happy callers. Use our Omaha answering service and get professional live answering and many other telephone answering, dispatch, and messaging services.

Our team of appointment scheduling experts can sync with your calendar and schedule appointments in real-time. A feature like this can save you time and money while improving your service delivery.

If your Healthcare facility is handling sensitive medical data and needs a specific answering service that can accommodate your needs, you are on the right page. AnswerPro’s professional call agents in Omaha are HIPAA compliant and have decades of experience working in the healthcare industry.

With our lead capture Omaha answering service, you will get friendly live-voice representatives to help you capture leads and assist you with converting them into customers. We will gather the required data and proceed accordingly to qualify them for your business. 

One of the best ways to increase customer loyalty and increase your revenue is by offering professional and reliable customer service. With us, you will always get positive word-of-mouth feedback. Our award-winning customer service agents never fail to make a long-lasting positive impression.

Our 24/7 nurse triage services in Omaha is a great fit for healthcare professionals. Our registered triage nurses are licensed in 50 states and can help you save time and money, ensuring that every call is answered correctly and each patient’s needs are addressed promptly.

Call Center Solutions

If you want to resolve complex issues quickly, you a fully customized solution. Our inbound call support agents can help you deliver a better caller experience and position your business as a true industry leader.

Our overflow answering service in Omaha provides your company with full assistance during periods of high call volume. Instead of advising your clients to wait until an agent is available (or leave a voicemail), your excess calls will be answered by call agents that are always available to assist.

Each one of our telephone answering agents in Omaha is 100% U.S. based and with exceptional call answering skills. Each agent is professionally certified by our industry’s governing entity, The Association of TeleServices International. We’re committed to ensuring top-level caller satisfaction whenever your phone rings.

Businesses selling their products and or services online usually need assistance with order processing, changes, and many other customer service issues that arise.

AnswerPro’s order entry and sales fulfillment services in Omaha can help you optimize your processes and free up your team to deliver other fulfillment tasks. Think of AnswerPro as your 24-hour extension to your customer service department.

Whether you are expecting a lot of messages or are hosting an event, our professional call center agents are here to support you. We can process ticket sales, send event reminders, take in registrants, or take messages and route them to you or a specific department.

If you want to optimize your employee reporting processes, AnswerPro is the right fit for you. Our employee reporting and monitoring services give you and your HR department a quick solution for confidential reporting and employee call-offs.

Why Work with AnswerPro?

Omaha Call Center Solutions and Answering Services

AnswerPro works as an affordable solution and extension of your business. We’re the perfect alternative to hiring an in-house administrative team.

Many Omaha businesses rely on our expert staff to answer their calls. Our services not only help with reducing labor costs but also improving the entire customer experience for your callers.

We are available 24/7 to answer your inbound calls and serve the unique needs of every business in Omaha, regardless of size, type, or industry. Below, you can find a listing of our suite of answering and call center services.

Small businesses can’t afford to miss out on the benefits and answering service offers. A live answering service in Omaha can give you a significant advantage of being present 24/7 for your customers. Knowing that most of us don’t have much time to call during standard working hours, a live answering service can act as your virtual receptionist and take all of your calls, answer questions, schedule appointments, and so much more.

We can even route specific calls directly to any number or department, ensuring that every client receives exceptional and fully responsive customer service.

Did you know that the average annual receptionist salary in Omaha is $30,550? (Source:

If you need more receptionists for your business, the cost can add up, forcing you to spend money and accumulate other costs. In times like these, having an in-house call answering team doesn’t guarantee a 24/7 presence, especially during the after-hours, weekends, and holidays.

With AnswerPro, you can now pay only a fraction of the cost of hiring an in-house team of employees and have professionals that are available 24/7 to work with your custom call scripts, screen and answer your calls, schedule appointments and do a lot more. Our goal is to have you focused on your daily tasks and have a team that you can rely on as you successfully run your business.

Our professionals are trained in many areas and specialized in many different industries. They know what is essential when answering calls and have the professional skills to provide exceptional service for each of your callers.

Our live answering services can support your business at any time of the day or night, allowing your customers to speak to real people and solve their issues without having to wait for hours and or days.

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Local Service Area

Area Codes
402 & 531
Zip Codes:
68101, 68102, 68103, 68104, 68105, 68106, 68107, 68108, 68109, 68110, 68111, 68112, 68113, 68114, 68116, 68117, 68118, 68119, 68122, 68124, 68127, 68130, 68131, 68132, 68134, 68135, 68136, 68137, 68138, 68139, 68142, 68144, 68145, 68147, 68152, 68154, 68157, 68164, 68172, 68175, 68176, 68178, 68179, 68180, 68182, 68183, 68197, 68198.

We take pride in serving all nearby markets and Nebraska cities with quality answering services, call center, and virtual receptionist solutions. These areas include:

  • Lincoln, NE
  • Bellevue, NE
  • Grand Island, NE
  • Kearney, NE
  • Norfolk, NE
  • Nebraska City, NE
  • Columbus, NE
  • Hastings, NE
  • Fremont, NE
  • Council Bluffs, NE
  • Sioux City, NE

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HIPAA Compliance
AnswerPro is fully compliant with the HIPAA Standards for Privacy, Electronic Transactions and Security (including the HITECH Act and the Omnibus Rule of 2013). AnswerPro has implemented policies, processes and procedures designed to ensure compliance with Federal and State information security laws, regulations and rules and monitors ongoing compliance efforts and maintains various reporting mechanisms that are required by law of requested by its customers. AnswerPro recognizes that it is a key business partner with its customers and will continue to provide all of its various programs and services in accordance with the relevant requirement of all state and federal laws and regulations including as applicable HIPAA.

Let’s Discuss Your Answering Service Needs

More than just an outside answering service. AnswerPro is a team that is ready to help you grow your business by taking your communication to the next level.