Omaha Answering Service
24/7 Answering Service in Omaha, NE
In 1956, AnswerPro started on the premise of helping local businesses serve more customers. Today, we are among the leading answering services in Nebraska and throughout the U.S. We are proudly headquartered in Omaha and offer award-winning answering services, virtual receptionist, medical answering, and other call center solutions to Nebraska businesses of all industries and sizes.
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AnswerPro
702 North 129th StreetOmaha, NE 68154(877) 573-6981
AnswerPro is located at 702 North 129th Street, Omaha, NE 68154. You can reach us by email and phone. Our direct phone number is (877) 573-6981, and we are available for all inquiries 24/7/365.
Our professional staff can help with a large portion of your business’s tasks and customer service, giving you more time to work on what really matters for Omaha businesses. We have experience working with every type of industry, from healthcare, contractors, legal professionals, and any small business looking to improve their customer service and operational efficiency.
Answering Service
Call Center Solutions
Businesses selling their products and or services online usually need assistance with order processing, changes, and many other customer service issues that arise.
AnswerPro’s order entry and sales fulfillment services in Omaha can help you optimize your processes and free up your team to deliver other fulfillment tasks. Think of AnswerPro as your 24-hour extension to your customer service department.
Why Work with AnswerPro?
Omaha Call Center Solutions and Answering Services
AnswerPro works as an affordable solution and extension of your business. We’re the perfect alternative to hiring an in-house administrative team.
Many Omaha businesses rely on our expert staff to answer their calls. Our services not only help with reducing labor costs but also improving the entire customer experience for your callers.
We are available 24/7 to answer your inbound calls and serve the unique needs of every business in Omaha, regardless of size, type, or industry. Below, you can find a listing of our suite of answering and call center services.
Small businesses can’t afford to miss out on the benefits and answering service offers. A live answering service in Omaha can give you a significant advantage of being present 24/7 for your customers. Knowing that most of us don’t have much time to call during standard working hours, a live answering service can act as your virtual receptionist and take all of your calls, answer questions, schedule appointments, and so much more.
We can even route specific calls directly to any number or department, ensuring that every client receives exceptional and fully responsive customer service.
Did you know that the average annual receptionist salary in Omaha is $30,550? (Source: BLS.gov)
If you need more receptionists for your business, the cost can add up, forcing you to spend money and accumulate other costs. In times like these, having an in-house call answering team doesn’t guarantee a 24/7 presence, especially during the after-hours, weekends, and holidays.
With AnswerPro, you can now pay only a fraction of the cost of hiring an in-house team of employees and have professionals that are available 24/7 to work with your custom call scripts, screen and answer your calls, schedule appointments and do a lot more. Our goal is to have you focused on your daily tasks and have a team that you can rely on as you successfully run your business.
Our professionals are trained in many areas and specialized in many different industries. They know what is essential when answering calls and have the professional skills to provide exceptional service for each of your callers.
Our live answering services can support your business at any time of the day or night, allowing your customers to speak to real people and solve their issues without having to wait for hours and or days.
Industries Served
Local Service Area
402 & 531
Zip Codes:
68101, 68102, 68103, 68104, 68105, 68106, 68107, 68108, 68109, 68110, 68111, 68112, 68113, 68114, 68116, 68117, 68118, 68119, 68122, 68124, 68127, 68130, 68131, 68132, 68134, 68135, 68136, 68137, 68138, 68139, 68142, 68144, 68145, 68147, 68152, 68154, 68157, 68164, 68172, 68175, 68176, 68178, 68179, 68180, 68182, 68183, 68197, 68198.
We take pride in serving all nearby markets and Nebraska cities with quality answering services, call center, and virtual receptionist solutions. These areas include:
- Lincoln, NE
- Bellevue, NE
- Grand Island, NE
- Kearney, NE
- Norfolk, NE
- Nebraska City, NE
- Columbus, NE
- Hastings, NE
- Fremont, NE
- Council Bluffs, NE
- Sioux City, NE
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HIPAA Compliance
AnswerPro is fully compliant with the HIPAA Standards for Privacy, Electronic Transactions and Security (including the HITECH Act and the Omnibus Rule of 2013). AnswerPro has implemented policies, processes and procedures designed to ensure compliance with Federal and State information security laws, regulations and rules and monitors ongoing compliance efforts and maintains various reporting mechanisms that are required by law of requested by its customers. AnswerPro recognizes that it is a key business partner with its customers and will continue to provide all of its various programs and services in accordance with the relevant requirement of all state and federal laws and regulations including as applicable HIPAA.
Let’s Discuss Your Answering Service Needs
More than just an outside answering service. AnswerPro is a team that is ready to help you grow your business by taking your communication to the next level.
